How do I get my VIP discount?
Simply log in with a customer account! Once logged into your customer account, 15% will be deducted from all discountable items.
Which items are eligible for the 15% discount?
The VIP discount is applied everywhere except for:
Vouchers, tables, surrounds, robots and all items from the brands Dr. Neubauer, Der Materialspezialist and Barna.
From what order value is my order eligible for free shipping?
Orders over €69 qualify for free shipping; otherwise, a shipping fee of €5.90 will be charged.
Do I have to pay the shipping costs for a return?
Yes, the buyer bears the return shipping costs. The return address is:
Futurespin Online GmbH & Co. KG
Weppersdorf 6a
91325 Adelsdorf